Shipping Policy
Shipping Policy
Our company is committed to ensuring fast, safe, and trackable deliveries throughout Europe.
All our products are carefully packaged to preserve their quality and integrity during transport.
Processing and shipping times
Orders are processed within 2–3 business days of receiving payment.
Shipments are made via express courier, with average delivery times of:
2–5 working days in Italy
5–10 working days in the rest of Europe
During holidays or peak seasons, delivery times may vary slightly.
Shipping costs
Shipping costs are automatically calculated at checkout, based on weight and destination.
Shipping is free for orders over €100 in Italy.
For large quantity orders (e.g., supplies for shops, restaurants, or purchasing groups), please contact us in advance by email to arrange customized delivery times and methods:
📩 aziendalovetro@outlook.it
Order Tracking
After shipping is confirmed, you will receive an email with a tracking code, allowing you to track your order in real time.
Damage or loss
In case of damaged or lost package, please contact us within 48 hours of delivery by writing to
📩 aziendalovetro@outlook.it
Attach a photo and order number so we can immediately open a case with the courier.
Shipping zones
We ship throughout Italy and to major European countries.
For shipments outside the EU, please contact us by email for a personalized quote.